
Privacy Policy
Last updated: April 30, 2025
Effective date: April 30, 2025
Typof Technologies Pvt. Ltd. (“Typof,” “we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, share, and protect personal data when you use SMEPay.
1. Data We Collect
- Account & Identity Data: Name, business details, email, mobile, KYC documents (PAN, GST, address proof).
- Transaction Data: UPI VPA, transaction amounts, timestamps, wallet top-ups, fee deductions.
- Technical & Usage Data: IP address, device/browser information, session logs, error reports.
- Cookies & Trackers: Session and persistent cookies for authentication and analytics (e.g., Google Analytics).
2. Purposes of Processing
- Service Delivery: Process UPI transactions via our Partners; generate invoices; send confirmations.
- KYC & Compliance: Share documents with PhonePe, Setu, and Decentro for identity verification and AML checks.
- Communication: Transaction alerts, OTPs, support responses; marketing (with opt-out).
- Product Improvement: Usage analytics, feature optimization, fraud detection.
- Legal Obligations: Tax, regulatory reporting, dispute resolution.
3. Data Sharing
- Partners: PhonePe, Setu, Decentro for KYC/AML and UPI settlement under their policies.
- Service Providers: Hosting, email, analytics—under confidentiality obligations.
- Legal Authorities: When required by law or court order.
- Business Transfers: In merger or acquisition, data may transfer under this Policy.
4. Security Measures
Encryption in transit (TLS) and at rest; strict access controls; periodic security audits.
No system is completely secure—report breaches to support[at]smepay[dot]io.
5. Data Retention
- KYC & Transaction Records: Retained for at least 5 years per Indian law.
- Inactive Accounts: Data anonymized or deleted after 2 years of inactivity unless legal obligations require otherwise.
6. Your Rights
- Access, correct, or delete your personal data.
- Object to or restrict processing.
- Withdraw consent for marketing.
- Port your data.
Exercise these by contacting support[at]smepay[dot]io. We will respond per statutory timelines.
7. International Transfers
Data may be processed in India or jurisdictions of our Partners with appropriate safeguards.
8. Children’s Data
Services are for users 18+. We do not knowingly collect data from minors; contact us to delete any such data.
9. Policy Updates
We may revise this Privacy Policy; the “Last updated” date will reflect changes. Continued use implies acceptance.
Contact Us
Typof Technologies Pvt. Ltd. (SMEPay)
Email: support[at]smepay[dot]io
Address: Nasscom Startups, 3rd Floor, 27th Main Rd, behind HSR Police Station, Phase 3, 1st Sector, HSR Layout, Bengaluru, Karnataka 560102

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